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Shipping Policy

SHIPPING POLICY
✈️ We are proud to offer you worldwide shipping on ALL items! Tracking and secure payment are provided for all orders.

Delay of treatment :

We do our best to process and ship all orders as quickly as possible. Most orders are processed within 48 hours.

📦Tracking your order:

All orders include tracking information which is normally emailed to you within 48 hours of order shipment.
You can also track your order using your tracking number here.

Customs and tariffs:

(In most cases, packages shipped to the United States and Canada do not require additional charges).

All shipping charges (or free shipping specials) shown are NOT including customs duties, duties, and taxes. We cannot be held responsible for it and the recipient is responsible for all customs charges, customs clearance and other charges necessary for international shipping.


Lost / stolen package:

The satisfaction of our customers is our top priority. So we cover any exceptional delay or even loss in transit and offer free reshipment or refund.
If the order does not arrive at its destination and is delayed at a local post office, customers are required to contact the carrier before receiving a refund for reshipment.
If you entered the wrong shipping information, you may not be eligible for reshipment or a refund.
My order has not arrived:

If you have not received your order within 30 business days, your order may be refunded or reshipped for free. Please email us at: shopiowcont@hotmail.com.

Estimated shipping time in USA is 4 to 12 days

* Local holidays in the originating countries which may cause a delay in shipping are not considered working days.

📩If you are on this page, we are assuming something went wrong with your order. If in doubt, contact one of our friendly customer service representatives at shopiowcont@hotmail.com